HOW WE USE YOUR PERSONAL INFORMATION

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We use the personal information we have collected largely for the purpose of providing you with products and services that you have requested, responding to your inquiries, creating and maintaining your account and ensuring you comply and adhere to our website terms of use.

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More specifically, poshleads.com may use personal information which it has collected to:

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  (a)  ensure that content from the Websites is presented in the most effective manner for you and for your computer;

  (b)  provide a better or more relevant service or product to you, for instance by automatically populating forms on the Websites when you make inquiries of selected estate agents;

  (c)  combine your personal information with information that poshleads.com has collected from its service providers, third parties, cookies or web beacons in order to provide you with a better or more relevant and personalized experience and to improve the quality of its services and the services of third parties. For example, we may combine behavioral data we have collected about you through the use of cookies or web beacons and combine it with your personal information from requests you send to third parties through our website;

  (d)  personalize and customize your services, experience, advertising and content that you view and engage with on the Websites or the websites of poshleads.com service providers and business partners

  (e)  respond to or provide you with service, products, information and assistance that you request from poshleads.com;

  (f)  contact you to conduct surveys, research and feedback about our products, services or the Websites;

  (g)  verify your identity when you register or log into our Websites via your SNS account and remind you of your password and username;

  (h)  allow you to participate in interactive features of our service, when you choose to do so;

  (i)  help carry out our obligations arising from any contracts entered into between you and us;

  (j)  to assess your application for credit as a business in connection with our services;

  (k)  by disclosing the information to debt collection agencies to recover any amounts you owe us; and

  (l)  notify you about changes to our products and services.

If all or part of this information is not provided, we may not be able to provide these services.

If you are a shareholder of Poshleads Group Ltd, Poshleads Group may also use your personal information to:

  (a)  communicate with, and comply with Poshleads Group’s legal obligations to, its shareholders, and to process payments to them; and

  (b)  enable its service providers to provide it with services relating to Poshleads Group’s share register and group employee share plan.

If you submit personal information to us in relation to an employment opportunity with us, we may also use your personal information to:

  (a)  consider you for the position for which you have submitted your personal information to us or any other positions that are or become available in the future;

  (b)  respond to you in relation to any future application you make for an employment opportunity with us; and

  (c)  contact your referees in order to collect the information you have consented to us collecting about you in order to consider you for employment opportunities with us.

 

USING AND DISCLOSING YOUR PERSONAL INFORMATION FOR MARKETING PURPOSES

 

We may:

  (a)  use your personal information to provide you with information about offers, promotions, goods or services, which we believe may be of interest to you; and

  (b)  share your information with our service providers and other third parties so that they can provide you with products or services on our behalf or help us to provide you with the requested products or services including contacting you in relation to the products or services.

If we do contact you by using your personal information in accordance with either of the above, we will give you the opportunity to request that your information not be used for further direct marketing in the future.

We may also, if you request us to by opting-in through your poshleads.com Connect or 1Form online rental application, share your information with third parties so they may contact you directly about their offers, promotions, goods or services.

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DISCLOSURE AND STORAGE OF PERSONAL INFORMATION OUTSIDE USA

 

Personal information submitted by Poshleads customers and visitors to our Websites and the Poshleads Group Website may be held on servers located in USA or in the data centers of Poshleads outsourced data processors with data centers in Australia, the United States of America, Europe and Asia. We transfer data outside of USA to our service providers in order to obtain secure storage, back-up and data retrieval services and to provide services. Poshleads has implemented policies and procedures to safeguard the secure storage and processing of data with its related companies and has verified the security arrangements of its outsourced data processors. When you provide us with your personal information you give us your consent to store your personal information outside of USA for the purposes described above.

Where we have obtained your consent to do so, we may also share your personal information with our service providers and other third parties located outside USA so that they can provide you with any products or services requested by you, including contacting you in relation to the products or services. As these entities are located outside of USA, they are not required to comply with the Privacy Act and you will not be able to seek any redress under the Privacy Act in connection with the use of your information.

 

SECURITY

 

We strive to ensure the security, integrity and privacy of personal information we collect. We have established safeguards and use reasonable security measures to protect your personal information from unauthorized access, modification and disclosure. Our employees, contractors, agents and service providers who provide services related to our information systems, are obliged to respect the confidentiality of any personal information held by us. We review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

 

CORRECTION AND ACCESS

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We will endeavor to take all reasonable steps to keep accurate and up to date, any information which we hold about you. If, at any time, you discover that information held about you is incorrect or you would like to review and confirm the accuracy of your personal information, you can contact us.

You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law. To request access to your personal information, please contact us.

 

COMPLAINTS RESOLUTION

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Poshleads is committed to providing its customers with a fair and responsible system for the handling of complaints.

If at any time you have any concerns, complaints or questions in relation to your privacy or the operation of Poshleads, please contact our Privacy Officer at poshleads@gmail.com so that we may resolve your concerns.

Our Privacy Officer will consider your query and endeavor to respond to you promptly.

For more information about privacy issues in USA and protecting your privacy, visit the Office of the United States Information Commissioner’s website.

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OPTING OUT OF PERSONALIZED ADS

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We aim to give you a highly relevant experience on our sites and apps.  This involves us collecting and using information about the content you engage with, such as images, articles, calculators and ads, along with any information you provide to us via your poshleads.com account (if you have one).  We then show you ads that we believe will be engaging.  You can opt out of us personalizing your advertising experience by going to the opt out page.

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COOKIES AND WEB BEACONS

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We use cookies, web beacons and measurement software and tools on the Websites and Poshleads Group Website and so do our services providers and third parties such as our analytics, advertising or ad serving partners. We use and disclose the information collected through the use of cookies, web beacons and measurement software and tools in accordance with this Privacy Policy. This includes using the information to report statistics, analyze trends, administer our services, diagnose problems and target and improve the quality of our products and services. We may allow other third parties to use their own cookies and web beacons to collect information about your visits to the Websites and Poshleads Group Website.

We may combine our cookies, information collected through the cookies and web beacons on the Websites and Poshleads Group Website with other information (including information collected by third parties using their own cookies and web beacons and providing our cookies and information to third parties) and use analytics services such as Firebase Analytics – to provide better or more relevant services and advertising to you on the Websites, the Poshleads Group Website and third party websites. Our service providers and other third parties may do the same in order to provide more relevant services and advertising to you through other websites that you may visit.

 

COOKIE CHOICES

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If you do not want information collected through the use of cookies, web beacons or measurement software and tools, you may be able to delete or reject Cookies or some of the measurement software features through your browser or the settings section of your mobile or tablet device. Disabling these features may cause some of the functions on the Websites and Poshleads Group Website, or products and services not to work properly.

To learn more about how we use Cookies and similar technologies, and how you can manage your preferences, visit our Cookie Policy.

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APPLICATIONS, WIDGETS OR LINKS TO OTHER WEBSITES

 

We provide links to websites outside of the Websites and Poshleads Group Website, as well as to third party websites. We also allow some third parties to display widgets and applications on our Websites that allow you to interact and share content including social media buttons such as Facebook share and like, Twitter, Pinterest and Google+. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to the Websites and Poshleads Group Website, or their collection of information through these third party applications or widgets. Before disclosing your personal information on any other website, or using these applications or widgets we advise you to examine the terms and conditions of using that website and the relevant third party’s data collection practices and controls in their privacy policy. 

 

VIRTUAL NUMBERS

 

We use virtual phone numbers on the Websites to track the origin, time and duration of phone enquiries to our customers.  We do not record calls which you make to agents.  Our third party provider sends this information to the agent you called so that they can follow up on missed calls relating to poshleads.com listings.  We also use this data in aggregated form, to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services.  If you do not want us to collect information regarding your call, you can contact an agent by email or by telephone using the number listed on the agent’s website.

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POSHLEADS FACEBOOK ADS

 

If you submit an enquiry about poshleads.com Home Leads on Facebook, your information will be passed to the team at the poshleads.com Home Leads contact centre so they can help you with your inquiry. The information you provide will not be used for any other purpose unless you consent. 

The poshleads.com Home Leads contact center is operated by Poshleads.

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USERS BASED IN THE EUROPEAN ECONOMIC AREA

 

If you access our Websites from the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation, being Regulation 2016/679 (GDPR) in relation to the handling of your Personal Data (as defined in Article 4 of the GDPR). 

In providing our services to you, we may monitor your activity on the Websites using automated processes, including for the purposes of counting usage of our Websites and creating audience profiles.  We do this to provide you with more tailored and relevant services, including to show you more relevant properties. 

In addition to other rights set out in this Privacy Policy, in certain circumstances you may:

• request access to Personal Data that we hold about you;

• request a copy of Personal Data that that you have provided to us, in a structured electronic format;

• request that we update any inaccurate Personal Data that we hold about you;

• request that we restrict the processing of Personal Data that we hold about you. This enables you to ask us to suspend the processing of Personal Data, for example if you want us to establish its accuracy or the reason for processing it;

• object to our processing of your Personal Data;

• request that we delete any Personal Data that we hold about you, subject to any legal obligations we have to retain your Personal Data; and

• withdraw your consent to the processing of the Personal Data that we hold about you. Once you have withdrawn your consent, we will no longer process your Personal Data for the purpose(s) you originally agreed to, unless we are required to do so by law. This will not affect the lawfulness of any processing of Personal Data based on your consent before its withdrawal.

Where your Personal Data is transferred outside of the EEA, it will only be transferred to countries that have been identified as providing adequate protection for Personal Data, or to a third party where we have approved transfer mechanisms in place to protect your Personal Data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). 

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For further information or to exercise any of your rights as a EEA data subject under the GDPR, please contact poshleads@gmail.com.